/staffpoints
Staff points from tickets, and the leaderboard.
Staff earn points for handling tickets (claiming, replying, closing, good ratings — you set the rules on the Staff scoring page). See the leaderboard, one person’s summary, or how a ticket’s points were given out.
Subcommands
/staffpoints leaderboard
Show top staff points
/staffpoints leaderboard [range]| Option | Type | What it does |
|---|---|---|
range | text | Date range Choices: all (All time) 7d (Last 7 days) 30d (Last 30 days) |
/staffpoints user
Show a staff member points summary
/staffpoints user member:<member> [range]| Option | Type | What it does |
|---|---|---|
member required | member | Staff member |
range | text | Date range Choices: all (All time) 7d (Last 7 days) 30d (Last 30 days) |
/staffpoints ticket
Show scoring attribution for ticket
/staffpoints ticket ticket_id:<ticket_id>| Option | Type | What it does |
|---|---|---|
ticket_id required | number | Ticket ID |
Examples
/staffpoints leaderboard range:7dTop staff this week
/staffpoints user member:@SaraSara’s points
Good to know
- Needs Manage Server.