/ticket
Manage the ticket you’re in.
Staff use these inside a ticket channel: claim or unclaim it, add or remove people and roles, or hand it to someone else. “actions” shows the same things as buttons.
Subcommands
/ticket actions
Open ticket action buttons in this channel
/ticket actions/ticket claim
Claim this ticket
/ticket claim/ticket unclaim
Unclaim this ticket
/ticket unclaim/ticket add-user
Add a user to this ticket
/ticket add-user user:<user>| Option | Type | What it does |
|---|---|---|
user required | member | User to add |
/ticket remove-user
Remove a user from this ticket
/ticket remove-user user:<user>| Option | Type | What it does |
|---|---|---|
user required | member | User to remove |
/ticket add-role
Add a role to this ticket
/ticket add-role role:<role>| Option | Type | What it does |
|---|---|---|
role required | role | Role to add |
/ticket remove-role
Remove a role from this ticket
/ticket remove-role role:<role>| Option | Type | What it does |
|---|---|---|
role required | role | Role to remove |
/ticket transfer-user
Transfer ticket owner to a user
/ticket transfer-user user:<user>| Option | Type | What it does |
|---|---|---|
user required | member | New owner |
/ticket transfer-role
Transfer ticket to a role (unclaim)
/ticket transfer-role role:<role>| Option | Type | What it does |
|---|---|---|
role required | role | Target role |
Examples
/ticket claimClaim this ticket
/ticket add-user user:@SamLet Sam see it
/ticket transfer-user user:@SaraHand it to Sara
Good to know
- Works only inside a ticket channel.
- Staff actions need a staff role for that ticket category.